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Techgoondu > Blog > Internet > StarHub DNS servers down
InternetTelecom

StarHub DNS servers down

Alfred Siew
Last updated: August 8, 2008 at 12:20 AM
Alfred Siew
Published: August 7, 2008
1 Min Read
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The time is about 10 plus in the night, and my StarHub connection suddenly went down… first MSN, then my FTP, then Web browsing.

Reset the router, then the modem and realised that I’ve got an IP address from StarHub but things can’t move. Called StarHub and they were swamped by calls – an automated message just tells me to e-mail them and hung up.

Then my friend Albert told me it’s StarHub’s DNS servers being down. So I changed the “auto” DNS settings to point to another ISP’s DNS and things started moving again. That’s how I am blogging about this now.

Since I first noticed the problem, StarHub’s DNS servers have been up and down past few minutes. Share your experiences here if you got the same problems.

Update: It’s about 12 midnight now, and things appear back to normal.

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ByAlfred Siew
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Alfred is a writer, speaker and media instructor who has covered the telecom, media and technology scene for more than 20 years. Previously the technology correspondent for The Straits Times, he now edits the Techgoondu.com blog and runs his own technology and media consultancy.
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6 Comments
  • Christy Woodard says:
    November 13, 2008 at 10:19 am

    lz7sdzrswpnjdwra

    Reply
  • fangirl says:
    August 14, 2008 at 3:31 pm

    Hey SDF, my experience with Singnet has been really bad. Almost once a week, my broadband connection will fail. And beyond the patchy connection, there’s the lousy customer service and hassle of micro-filters for every single phone socket. I’m still a customer, but definitely switching. Does anyone know whether Pacnet is really better?

    Reply
  • hdtvsg says:
    August 11, 2008 at 6:34 pm

    There was a slowdown in internet traffic on Sat and Sunday. It is back to normal today.

    Check out Olympic pictures captured in HD at http://hdtvsg.blogspot.com

    Reply
  • debswee says:
    August 10, 2008 at 2:28 pm

    Agree with @sdf. I’ve had the same issues with Starhub recently.

    Reply
  • sdf says:
    August 8, 2008 at 6:57 am

    Faced the same problem too last night. Starhub’s been really unstable recently. I wonder if its time to switch to Singnet or the ever-steady Pacnet…

    Reply
  • Albert says:
    August 7, 2008 at 10:56 pm

    It is amazing that an ISP with 3 DNS servers, all going down at the same time. What happened to redundancy? Internet connection without DNS = dead Internet.

    The irony is that we had to use a competitor’s DNS server to literally “resolve” the issue.

    Reply

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