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Alfred Siew

Alfred is a writer, speaker and media instructor who has covered the telecom, media and technology scene for more than 20 years. Previously the technology correspondent for The Straits Times, he now edits the Techgoondu.com blog and runs his own technology and media consultancy.
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2121 Articles

Q&A: Good customer experience is not universal, but tailored, says Zendesk

Businesses must strike the right balance between powerful technology and good management…

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11th-gen Intel Core chips promise boost to desktop PC performance

With a new chip architecture, the 11th-gen Intel Core processors promise better…

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PC shipments rose 12.9 per cent in 2020, to ride on strong demand in next five years: IDC

A rush to work and study from home pushed up PC shipments…

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New Sonos Roam is a portable, waterproof speaker for the outdoors

The portable Sonos Roam are designed to be carried outdoors as well…

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Goondu review: Dynabook Portégé X30L-J impresses with lightweight design

Weighing just over 900g, the Portege X30L-J is a thin and light…

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Overhauled and expanded, Singpass now critical to online and offline services in Singapore

It's fitting that the Singpass logo change comes after an overhaul of…

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StarHub offers free Linksys Wi-Fi 6 mesh networking kit with 2Gbps fibre broadband

Linksys' MX4200 Wi-Fi 6 mesh networking kit will be free for those…

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They said people wouldn’t pay for content. Look at the Disney+ launch in Singapore

People won't pay for content if it's free? Look at the stunning…

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After ownership change and overhaul, M1 brings out “fully flexible” mobile plans

This comes two years after M1 was delisted from the Singapore Exchange…

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Dell opens US$50 million global innovation hub in Singapore

The first such centre outside the US, the Global Innovation Hub will…

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In Singtel hacking case, lessons to be learnt on managing fallout

It is impossible to stop all cyberattacks, so how a business responds…

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Goondu review: Samsung Galaxy S21 Ultra has great screen, camera but is bulky

The screen is great for games and movies while the camera is…

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Foodpanda to expand pandamart delivery service to 12 Asian markets by end-2021

Foodpanda is expanding its pandamart grocery delivery service to four new markets…

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Goondu review: Sennheiser IE 300 earphones will delight audiophiles

The Sennheiser IE 300 wired earphones offer excellent audio quality but you…

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Restrictions on use of TraceTogether data are good but government needs to rebuild trust

After the TraceTogether debacle, the Singapore government has to urgently regain the…

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Sony’s SRS-RA 5000, SRS-RA 3000 360 Reality Audio speakers out in Singapore

The Sony 360 Reality Audio speakers promise to deliver ambient audio that…

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Emotet, world’s “most dangerous” malware, gets disrupted by law enforcement agencies

Emotet, a powerful piece of malware behind many of today's cyber attacks,…

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NUS researchers develop smart electrical plugs for an “Internet of Electricals”

With an embedded chip, the smart electrical plug can monitor how much…

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