Humans, not technology, make or break customer service
In an ideal world, companies would have this one-to-one relationship with customers,…
Salesforce pitches for the Internet of things, like smart toothbrushes
That's the big vision. The company has to get the critical buy-in…
OpenNet fined S$750,000 for not connecting users, provisioning services too slowly
OpenNet has been fined a hefty S$750,000 after failing to connect up…
Salesforce bets big on mobile, promises easy-to-build apps
The customer service management vendor is looking once again to position itself…
Parallels bets on rich yet easy experience on mobile devices
People want a rich experience on their tablets while enjoying the familiar…
IDC: Android grabs 81 per cent share, Windows improves
The Google operating system made significant strides as people sought out low-cost…
Commentary: Singapore hacking cases show importance of deep infocomm expertise
What's lacking are the battle-hardened code warriors, the experienced network engineers who…
Section of Singapore PM’s site hacked into
The website still works, but the search function has been taken off.
Goondu review: HTC One Max
Filled with great qualities once you discover them, but often overlooked because…
IDA: “routing issue, hardware fault”, not hackers, downed government sites
So, in the end, it was an internal problem that caused the…
Commentary: should maintenance bring down government websites for hours?
While there is speculation on why and how the sites could have…
No more glass back for Nexus 5, but specs get updated
It comes a number of goodies missing from the previous Nexus 4.
Study: Bukit Timah, Clementi road traffic most affected during peak hours
It takes about twice as much time to drive to town from…
So, are Singapore’s telecom networks resilient?
The answer should be pretty straightforward for users, but Singapore's industry players…
Nokia pushes out Lumia 2520 tablet, 6-inch Lumia 1520 and 1320 phablets
After months of merely updating its Lumia designs, Nokia finally came up…
Can’t browse workgroup computers in Windows 8.1? Solution here
You can see the servers turn up on screen, but when you…
Four high-res Android tablets to check out
Each offers a sharp 2,560 x 1,600 resolution in a 10.1-inch screen.…
Asus Nexus 7 (2013) comes with LTE now in Singapore
The 32GB version with Long Term Evolution (LTE) will cost S$529
