Getting started on cloud CRM
Brought to you by Fuji Xerox To many small organisations, embarking on a customer…
M1 voice and SMS services restored after disruption
While the IDA can only keep meting out heavy fines to repeat…
Mobile ad spending to reach US$18bn in 2014
Mobile advertising budgets worldwide are set for a raise, with IT research…
M1 fined for poor mobile coverage, SingTel and StarHub pass tests
While SingTel and StarHub users will be happy that the two operators…
Q&A: Akamai says people will watch next Olympics on watches, glasses
Content delivery network Akamai expects people to be watching the next Olympics…
Interpol: long-drawn requests for data pose challenges for cybercrime fighters
The time taken to request information from online content providers can make…
1Gbps fibre broadband under S$50? Yes, in Singapore
An affordable 1Gbps offering also opens doors to new uses in future,…
Business card scanning made easy
Brought to you by Fuji Xerox Most businesses would be familiar with…
Five ways technology and media can improve in 2014
There are so many ways to look back at some of the…
Commentary: Singapore’s do-not-call list disappoints with last-minute changes
Make no mistake, come January 2, 2014, spam will still be a…
PayPal: 79% of Singapore users would shop online, with a phone
Consumers don't like waiting in long lines, are happy to shop at…
Commentary: multiple two-factor tokens are a drag to users
Singapore's nationwide effort to bring one token for all online transactions has…
StarHub makes first VoLTE call, promises better voice quality
It will roll out services next year with the promise of clearer…
The rise of the YouTube blogger
For years, YouTube has been working with content creators to build their…
Living with Google for a day
Unless you’re the worst kind of Luddite – unconnected, quill-wielding – you…
Humans, not technology, make or break customer service
In an ideal world, companies would have this one-to-one relationship with customers,…
Salesforce pitches for the Internet of things, like smart toothbrushes
That's the big vision. The company has to get the critical buy-in…
OpenNet fined S$750,000 for not connecting users, provisioning services too slowly
OpenNet has been fined a hefty S$750,000 after failing to connect up…
Salesforce bets big on mobile, promises easy-to-build apps
The customer service management vendor is looking once again to position itself…
Parallels bets on rich yet easy experience on mobile devices
People want a rich experience on their tablets while enjoying the familiar…
