Tag: OCBC

From experiments to potential regulation, AI in Singapore takes shape

AI in Singapore is still nascent in many organisations but some such…

Grace Chng Grace Chng

GenAI helps OCBC provide real-time resolutions to issues

OCBC is using GenAI in its customer relationship management system, leading to…

Grace Chng Grace Chng

Can a bank like OCBC tell customers what mobile apps they can install?

OCBC needs to improve the way it implements its anti-scam measure and…

Alfred Siew Alfred Siew

New anti-scam measures are good but standards needed instead of “best effort” from banks

Standards for fraud detection and risk management measures need to be prescribed…

Alfred Siew Alfred Siew

Five steps to avoid being an easy victim of an online or SMS scam

With online and SMS scams now increasingly common, it pays to be…

Alfred Siew Alfred Siew

After wake-up call from OCBC phishing scam, here’s what users and banks can do

The OCBC phishing scam has shaken confidence in the bank and also…

Alfred Siew Alfred Siew

StarHub, OCBC partner up in S$6m deal to capture customers

They will spend S$6 million in the next 12 months to find…

Alfred Siew Alfred Siew

Commentary: multiple two-factor tokens are a drag to users

Singapore's nationwide effort to bring one token for all online transactions has…

Alfred Siew Alfred Siew